Collect Questions

Describing the condition of a DVD you are selling
Question:

Are there any 'set rules' on how to describe the condition of a dvd you are trying to sell (on here or otherwise)?
I'm trying to sell season one of Star Trek the next generation and the packaging is what i would call Mint / A1 condition.
However, on checking the dvd's themselves, i've noticed a slight mark on one disc and some faint scratches on one of the others.
I don't recall them being there when i bought the set and when i watched them i could see no problems. I'm a bit pee'd off though 'cos of it.
I've looked at some DVD classifieds on this forum where people have sold some dirt cheap as "it was scratched up when i received it from a previous sale"
Just curious. Maybe its worth having a guide on the forums.
or maybe i should just go to bed ;)
apologies if this is in the wrong forum..

Answers:


The best way is if you can post images of the discs - that way nobody can later say that they thought you meant one thing when you said blah blah etc.
But if you don't have access to a digital camera, then as long as you test that the disc in question plays ok, and describe the blemishes/scratches in detail nobody should be able to complain after the trade.
:)

Answers:


but don't shoot yourself in the foot by making it sound as bad as it is...
if there are a few minor scratches then then describe them as that, not "has a few scratches" etc.
if you don't describe it as "Mint Condition" then people expect a few very minor scuffs or marks.

Answers:


Originally posted by Kain^
if you don't describe it as "Mint Condition" then people expect a few very minor scuffs or marks.
If someone doesn't state anything about the condition of the disc then I assume that it is mint.

Answers:


in opinion when somone doesn't decribe it as mint or doesn't comment at all, i assume it's been used or has a bit of wear

Answers:


I would love to know how the discs get marked most of the time, Light scuffs and scratches seem to appear from nowhere.
I normally state if its a light scuff/mark or a deeper scratch but always make sure they play without a problem, I think the problem with trading is one persons idea of a disc in good condition isn`t always the same as someone elses.

Answers:


I'm with 8-], if there is no description of condition I'd assume it was unmarked.
toneeb: In this case I'd just describe the condition of the discs like you have here on this thread.

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I remember when I was just starting trading here and I bought what I was told was a mint DVD, only to open it and find that there were cracks in the centre section. The seller claimed that he'd never seen them! :rolleyes:
Nowadays I always ask whether something is mint condition just so as to remove any chance of getting disappointed. Admittedly in the case I mentioned above it made no difference (as I did ask) but that was a one off with a bad trader.

Answers:


Originally posted by pompeyfan
I'm with 8-], if there is no description of condition I'd assume it was unmarked.
toneeb: In this case I'd just describe the condition of the discs like you have here on this thread.
Same here - if condition is not mentioned then I would assume that it would be normal playing condition, i.e. a few finger prints on the disk label and case, and an unmarked playing surface.

Answers:


i never comment on the state of discs, and i never ask. i assume that a disc is playable, light scratches don't bother me as long as it works. with larger scratches i'd like to know (never have to say it myself as mine never are), even if it plays fine on one machine another might handle it but i accept traded discs are second hand and will therefore not be mint. if i want mint i'll buy new. i run a rental shop so i'm constantly amazed by how damaged a dvd can get and still play fine, but i'm also aware that a single light scratch in just the right place can make a menu hang or balls up a layer change.

Answers:


Well if the DVD is new and I've only watched it once then I expect it to be mint but sometimes superficial scratches do appear (if you angle it to reflect the light) from nowhere.
Older discs do have some wear and tear on them perhaps from cleaning the dust or slight smudges off them over time. It just naturally builds up.
However, every disc I sell works and if there is a problem on some disc not due to scratches (e.g. Avalon) I will always say so.
I think so called reflective light scratches is being very anal though.

Answers:


Originally posted by Kain^
in opinion when somone doesn't decribe it as mint or doesn't comment at all, i assume it's been used or has a bit of wear
I thought the dvd forums rules state that you have to declare any damage to a disc you're selling, no matter how minor it might be ?.

Answers:


Sorry if i've missunderstood the thread, i thought you where talkin about Selling in general not just the forums (that'll teach me to skip half a thread)
one incident that happened to me is when i bought the Die Hard Ultimate off eBay, there was no description or picture (but it was cheap so what the hay) the disks came fine but the slip case was completely damaged, now that isn't disk wear or anything major but he should've told me so i wouldn't expect anything else.
so it's now very rare that i buy stuff off eBay that doesn't have a picture or description without first talking to the seller.
i try my best to give the most accurate description I can so I don't get any negative feedback or a bad name through the forums.

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