Question:
hidy-hi. I have a question, but I think it has probably been asked a hundred times before >_< But what exactly is dvd rot? And how do you stop it from appearing? It has me quite worried...
I think its to do with the glue that holds the layers together coming apart.
But don't hold me to it, someone will probably prove me wrong :norty:
http://www.mindspring.com/~yerington/ should answer all your questions.
Paul :)
aha, thankyou my children!!
Whilst we are back on the subject....
I still have my faulty SOL, Terminator and Rocky discs. The post office refused mine (as many others also) because the MGM FREEPOST address was not valid. I didnt want to send them because they wouldnt have been insured etc...
I know some people got their replaced, but what can I do now?. Did anyone get in contact with MGM and find an alternative address?. I hope someone can help with this, thanks.
I have the same problem as Gethinnadin... (SOL)
Would be good if anybody does have any more info...
I phoned MGM up and asked this when it happened to me they confirmed the address but because I wasn't the only one to have problems they set up a non-freepost address aswell for you, I am sure the address is in one of the threads, if not give MGM a phone tomorrow and ask.
I've just discovered my Terminator DVD needs to be replaced.
Out of interest, those of you who had problems with getting the Post Office to accept them to the Freepost address - was it a "proper" Post Office branch or was it a sub-office?
I took mine to a proper post office a few weeks ago and they just asked if I was sure the address was correct, then they took it no problem. I sent them on the Wendnesday and recived replacements on the Saturday :clap: . I thought I'd have to wait at least a couple of weeks!
The problem at Post Offices is probably due to people not being aware of this premium service (called Freepost Name) introduced by Royal Mail 4 or 5 years ago. Whilst people, particularly in "proper" Post Offices (and sorting offices), should know about it many have probably forgotten all about it by the time they first come across an item as there are quite low traffic volumes (Freepost You've Been Framed is probably the best known example).
The article below is taken from www.royalmail.com
For anyone concerned about difficulties getting their package accepted with a "funny looking" address it may be worth printing this out and taking it with you just in case (preferably using the link below the article as it will then be clear it comes from Royal Mail's website). I'm going to!
After posting the item should get routed by the local Mail Centre to a central hub (in Nottingham I think) and they will then know where to send it on to for delivery.
*************************
<b>Freepost name </b>
Freepost Name is a one line address, ideal for getting your clients brand, company or campaign name across quickly.
It provides people with a highly memorable reply address as an additional way of responding to an advertisement and Freepost Name can therefore increase potential response levels.
Freepost Name uses a simple and highly memorable address format, ideal for TV, radio, cinema and poster direct response advertising
It has also been extended for use in press and direct mail and is for application where customers will not have the time or be able to remember a full address, telephone number or website.
By incorporating the client's brand, Freepost NAME can reinforce and build brand awareness
By using one, short, address line, Freepost Name takes up little airtime on TV and radio.
Freepost NAME responses take less time to handle and can be fulfilled at more convenient times, i.e. outside the initial high volume of calls or "spike", common for DRTV or Direct Response Radio.
Freepost Name can also be pre-printed on product packaging, address labels, envelopes, cards, or other types of response stationery.
From a corporate identity view, it can even be used on vehicles or signage.
Mail packs will typically arrive two or three days after posting by the sender.
Freepost Name is quite competitive if you compare its cost with telephone response handling. There is an annual licence fee of £150 for each name. This relates to the one delivery address you wish replies to be sent to. The postal cost per response is 35p per item up to 60g in weight.
You can pre-print reply envelopes, or customers can write freepost NAME on their own stationery - the price is the same.
***********************
Link to query of "Freepost Name"
http://www.royalmail.com/portal/default/all/home;jsessionid=PWULV4BFE4TASCRAZRLUNZQKEDGFMQ2K?paf_gear_id=100003&paf_gm=content&paf_dm=full&siteSearchConsigniaPage=searchResults&bhlx=RMPOPF&bhx=default&_requestid=212534&_requestid=212534
Link to article pasted above:
http://www.royalmail.com/portal/default/all/home;jsessionid=X3L4M3ORT3C4GCRAZRLUNZQKEDGFMQ2K?paf_dm=full&paf_gear_id=100002&paf_gear_state=con_content&xmlPath=/docContent/xml/04__Business/04__Marketing_services/05__Toolkit/03__RM_services/12__Response_services.xml
Excellent news - thanks friedeggbutty, thats the ticket to get the Post Office clerk's to listen!. And just to confirm it was 'FREEPOST DVD RETURN' ? Enclosing the discs, and obviously a return address?
Make sure you get a certificate of posting as well. Insist on it if necessary.
If the item goes astray you are entitled to claim compensation for the value of the contents (not cash, jewellery etc though) up to a maximum of £27 per item. BUT you have to be able to prove you posted it - hence the need for a certificate of posting.
Also a good idea to put a return address on it in case it falls into the hands of someone who doesn't know how to do their job properly. It might be returned to sender but (in my view) that's better than having it sent to the returned letter office first as that would cause delay and mean they need to open it to find the sender.
Right. I've just re-checked my Silence of the Lambs and Terminator discs before packing them up. Theres nothing wrong with them now!:eek: . I remember when all this fuss first came about, I checked my discs and they were cloudy and sticky. After someone suggested using a radial DVD cleaner, I did and it worked. But still, months later there is no sign of any of the residue. I've throughly checked both the film discs and the special feature discs on my DVD player and there are no problems at all. No skips, no pauses, no pixelisation - nothing. So I should be fine from now on. Even so, I cant return the DVD's anyway because they no longer look like they are affected.
So, if in the future they get bad again, I'll just contact MGM and hopefully they'll replace them then.
And if anyone is interested the MGM number is:
0800 3898 384
:)
Originally posted by paul_caygill
http://www.mindspring.com/~yerington/ should answer all your questions.
Notes on DVD-Rot and similar issues...
1. Yes, the bit in the above link is what's describe as DVD rot. Affects old Warner titles apparently. Affects the glue between layers.
2. DVD-Rot is not Laser-Rot.
3. DVD-Rot as described above, is not the same as the sticky/clouding/misting issue (as with Terminator, SOTL, and many others). This is a reaction with the surface of the disc, not the glue between layers. Affects many discs made by Technicolor.
Answers:
I think its to do with the glue that holds the layers together coming apart.
But don't hold me to it, someone will probably prove me wrong :norty:
Answers:
http://www.mindspring.com/~yerington/ should answer all your questions.
Paul :)
Answers:
aha, thankyou my children!!
Answers:
Whilst we are back on the subject....
I still have my faulty SOL, Terminator and Rocky discs. The post office refused mine (as many others also) because the MGM FREEPOST address was not valid. I didnt want to send them because they wouldnt have been insured etc...
I know some people got their replaced, but what can I do now?. Did anyone get in contact with MGM and find an alternative address?. I hope someone can help with this, thanks.
Answers:
I have the same problem as Gethinnadin... (SOL)
Would be good if anybody does have any more info...
Answers:
I phoned MGM up and asked this when it happened to me they confirmed the address but because I wasn't the only one to have problems they set up a non-freepost address aswell for you, I am sure the address is in one of the threads, if not give MGM a phone tomorrow and ask.
Answers:
I've just discovered my Terminator DVD needs to be replaced.
Out of interest, those of you who had problems with getting the Post Office to accept them to the Freepost address - was it a "proper" Post Office branch or was it a sub-office?
Answers:
I took mine to a proper post office a few weeks ago and they just asked if I was sure the address was correct, then they took it no problem. I sent them on the Wendnesday and recived replacements on the Saturday :clap: . I thought I'd have to wait at least a couple of weeks!
Answers:
The problem at Post Offices is probably due to people not being aware of this premium service (called Freepost Name) introduced by Royal Mail 4 or 5 years ago. Whilst people, particularly in "proper" Post Offices (and sorting offices), should know about it many have probably forgotten all about it by the time they first come across an item as there are quite low traffic volumes (Freepost You've Been Framed is probably the best known example).
The article below is taken from www.royalmail.com
For anyone concerned about difficulties getting their package accepted with a "funny looking" address it may be worth printing this out and taking it with you just in case (preferably using the link below the article as it will then be clear it comes from Royal Mail's website). I'm going to!
After posting the item should get routed by the local Mail Centre to a central hub (in Nottingham I think) and they will then know where to send it on to for delivery.
*************************
<b>Freepost name </b>
Freepost Name is a one line address, ideal for getting your clients brand, company or campaign name across quickly.
It provides people with a highly memorable reply address as an additional way of responding to an advertisement and Freepost Name can therefore increase potential response levels.
Freepost Name uses a simple and highly memorable address format, ideal for TV, radio, cinema and poster direct response advertising
It has also been extended for use in press and direct mail and is for application where customers will not have the time or be able to remember a full address, telephone number or website.
By incorporating the client's brand, Freepost NAME can reinforce and build brand awareness
By using one, short, address line, Freepost Name takes up little airtime on TV and radio.
Freepost NAME responses take less time to handle and can be fulfilled at more convenient times, i.e. outside the initial high volume of calls or "spike", common for DRTV or Direct Response Radio.
Freepost Name can also be pre-printed on product packaging, address labels, envelopes, cards, or other types of response stationery.
From a corporate identity view, it can even be used on vehicles or signage.
Mail packs will typically arrive two or three days after posting by the sender.
Freepost Name is quite competitive if you compare its cost with telephone response handling. There is an annual licence fee of £150 for each name. This relates to the one delivery address you wish replies to be sent to. The postal cost per response is 35p per item up to 60g in weight.
You can pre-print reply envelopes, or customers can write freepost NAME on their own stationery - the price is the same.
***********************
Link to query of "Freepost Name"
http://www.royalmail.com/portal/default/all/home;jsessionid=PWULV4BFE4TASCRAZRLUNZQKEDGFMQ2K?paf_gear_id=100003&paf_gm=content&paf_dm=full&siteSearchConsigniaPage=searchResults&bhlx=RMPOPF&bhx=default&_requestid=212534&_requestid=212534
Link to article pasted above:
http://www.royalmail.com/portal/default/all/home;jsessionid=X3L4M3ORT3C4GCRAZRLUNZQKEDGFMQ2K?paf_dm=full&paf_gear_id=100002&paf_gear_state=con_content&xmlPath=/docContent/xml/04__Business/04__Marketing_services/05__Toolkit/03__RM_services/12__Response_services.xml
Answers:
Excellent news - thanks friedeggbutty, thats the ticket to get the Post Office clerk's to listen!. And just to confirm it was 'FREEPOST DVD RETURN' ? Enclosing the discs, and obviously a return address?
Answers:
Make sure you get a certificate of posting as well. Insist on it if necessary.
If the item goes astray you are entitled to claim compensation for the value of the contents (not cash, jewellery etc though) up to a maximum of £27 per item. BUT you have to be able to prove you posted it - hence the need for a certificate of posting.
Also a good idea to put a return address on it in case it falls into the hands of someone who doesn't know how to do their job properly. It might be returned to sender but (in my view) that's better than having it sent to the returned letter office first as that would cause delay and mean they need to open it to find the sender.
Answers:
Right. I've just re-checked my Silence of the Lambs and Terminator discs before packing them up. Theres nothing wrong with them now!:eek: . I remember when all this fuss first came about, I checked my discs and they were cloudy and sticky. After someone suggested using a radial DVD cleaner, I did and it worked. But still, months later there is no sign of any of the residue. I've throughly checked both the film discs and the special feature discs on my DVD player and there are no problems at all. No skips, no pauses, no pixelisation - nothing. So I should be fine from now on. Even so, I cant return the DVD's anyway because they no longer look like they are affected.
So, if in the future they get bad again, I'll just contact MGM and hopefully they'll replace them then.
And if anyone is interested the MGM number is:
0800 3898 384
:)
Answers:
Originally posted by paul_caygill
http://www.mindspring.com/~yerington/ should answer all your questions.
Notes on DVD-Rot and similar issues...
1. Yes, the bit in the above link is what's describe as DVD rot. Affects old Warner titles apparently. Affects the glue between layers.
2. DVD-Rot is not Laser-Rot.
3. DVD-Rot as described above, is not the same as the sticky/clouding/misting issue (as with Terminator, SOTL, and many others). This is a reaction with the surface of the disc, not the glue between layers. Affects many discs made by Technicolor.
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