Question:
Hi, I have a Tosh 42" RPTV, i have had the model for 8mth. It appears that a small hole is developing on the front where the speaker material is. Would toshiba replace/repair this under the guarantee?
Cheers
Paul
I suppose that will depend if Toshiba consider this fair wear and tear. I'd expect that to not cover it as part of the guarantee as they'd probably argue someone or something had damaged the speaker material. However, if they're feeling benevolent. they may help you free of charge.
whatever happened to the customer is always right???
Originally posted by cervaro
I suppose that will depend if Toshiba consider this fair wear and tear. I'd expect that to not cover it as part of the guarantee as they'd probably argue someone or something had damaged the speaker material. However, if they're feeling benevolent. they may help you free of charge.
It has not been caught on anything.....I can only assume it is a fault with the material....
I'll have to call them tomorrow...
Cheers
Paul
Answers:
I suppose that will depend if Toshiba consider this fair wear and tear. I'd expect that to not cover it as part of the guarantee as they'd probably argue someone or something had damaged the speaker material. However, if they're feeling benevolent. they may help you free of charge.
Answers:
whatever happened to the customer is always right???
Answers:
Originally posted by cervaro
I suppose that will depend if Toshiba consider this fair wear and tear. I'd expect that to not cover it as part of the guarantee as they'd probably argue someone or something had damaged the speaker material. However, if they're feeling benevolent. they may help you free of charge.
It has not been caught on anything.....I can only assume it is a fault with the material....
I'll have to call them tomorrow...
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