Question:
EDIT 4: Got the replacement TV today at 14.00, I certainly cannot fault the service of the dealer. However, the replacement TV has the exact same problem. So it looks like I will either have to live with it, or try and get it changed for a different TV altogether... :(
EDIT 3: 14/09 The repairman just been. Thought I was going to have some difficulty. Showed him Sky 1 whilst wrestling was on, and the Sky One logo was streaking to the right, but it was barely noticable. However, the repairman instantly said, "oh I see the problem!". Also there was another problem, which he said is a shadow on the tube! He is going to phone back shortly and arrange a replacement TV. But he said that this problem is very common on CRT TV's (which looking just on these forums it is), and that when we get the replacement, we may have the same problem... :( Not sure what I think of that...but at least they are willing to change it. He was only here about 3 mins...
EDIT 2: The problem doesn't seem to happen if I use S-Video output from my DVD player. Only when using scart. Does this indicate anything to anyone?
EDIT: Photos of same problem can be found here...
Ghosting / Smearing (http://www.avforums.com/forums/showthread.php?threadid=46887&highlight=samsung)
Got a Samsung WS-32V54NS TV. A slight problem I have with it, is that when there is a dark back ground, i.e. black, with white in the foreground, the white seems to smear or ghost to the right of the picture slightly.
The same happens on credits at beginning and ends of programmes and films. Notably on Were were Soldiers, when there is a shot of the moon, there is a haze coming of the moon again going to the right.
I am not sure what settings can correct this, or even if it can be corrected. Can anyone please offer some advice?
Cheers...
I presume the problem is when playing DVD's? Are you watching using RGB or Svideo? If not, composite will give problems similar to what you have described...
Also check your contrast and brightness levels. :)
I watching on DVD and it is RGB Scart. It also happens with Sky, but is less noticeable Sky, is also connected via scart, but not RGB.
The smearing effect is very much like a "commet tail"...
Anyone?
Try switching off any image processing (if your TV has any, that is ).
The only image processing I can see is digital NR, and that is already switched off.
Also, the Brightness and Contrast are all below 50%.
This is something that has happened on CRTs for years. Latterly, the situation has improved hugely, and, from seeing your photos, I'd suggest that the TV, probably the tube, is at fault. If it's under warranty, I'd get it seen to. If it isn't - then the repair may warrant a new tube - which is an expensive component.
I have only had the TV for 1 week. So I would get them to replace the TV rather than repair it. What you are saying though, is that generally, a TV shouldn't do this?
Also, which photos are you refering to?
EDIT I have notice also, that on widescreen films the black bars at the top tend to bow slightly downward at the edge of the screen. Would this be related?
Seems this guy is having the exact same problem...he also has got some photos...
http://www.avforums.com/forums/showthread.php?threadid=46887&highlight=samsung
have you tried the old "disconnect pin 19 on the scart" trick (I'm pretty sure its pin 19, on the plug going into the telly). It could be that, but then again it might not....
I have also heard that disconneting pin 21 may help. I butchered a scart cable trying to disconnect the wires from in 19 and 21 last night, but I think I buggered it up, as the picture bagan rolling after I did this.
Maybe I will try it on another lead. Do you know what pin 21 does?
Also, I may try a new scart lead, as the ones I am using are just the £5 cheap black plastic type...
Okay, I put in the new scart cable last night. And now the colours are a lot more vivid, and the blacks are darker etc. I also dropped the brightness from 50 to 40. And I dropped the contrast from 50 to 45.
Now the ghosting of text has more or less dissapeared. However I used the THX setup from the R2 T2 UE disc. From this I needed to raise the brightness and contrast again. Once I did this the ghosting reapeared. So it seems that it is partially cured by the better lead...but also the brightness needed to be lowered.
This still leaves me with the impression that the TV is screwing around. So my question at the moment is; is it normal for TV's to ghost / smear is the brightness is not low enough? (And I am not talking about 75% or 90% brightness here, but is seems just 50% is too high and causes ghosting). Is there a problem here, or is it just normal?
Take it Back!!!!
I had all sorts of Brightness problems with my Old Panny. And I have this exact effect on my Hitachi which is out of warranty.
Okay. I think I will get this sorted this weekend then. Should I expect any arguments from the store? (generally they are very good. But I would like to be prepaired...)
Well I have got a engineer coming out tomorrow to have a look at this. But in the meantime I have noticed a few other things...
When I put Sky on AV1 (RGB) with the new scart lead, I do not get the problem. Even with a black back ground and bright white text. However the problem does appear if I turn the Brightness all the way up to 75% or +. But even at 55% - there isn't a noticable problem.
Also, on the DVD's there is a line that appears much like this ) on the right hand side of the screen. It isn't a distint line, but more so a pixilated version of what is underneath it. On some DVD movies it is not noticable, on others it is very distinct. However this does not at all apparent on Sky when plugged into the same AV1 port using the same lead.
The DVD player I have is a cheapy Cyberhome. I didn't have problem with it on my old Panasonic TV, but then that TV was about 4 - 5 years old, and the picture was nowhere near as sharp as the Samsung I have now...
So perhaps it is the DVD Player afterall. I will see if I can borrow my Mums or my Brothers DVD Player tonight to see what happens. But other than that...can anyone else think of something I may have missed?
Cheers...
.
similar hapens on my parents old Mitsubishi TV. It doesnt on my sony, so probably something to do with the quality of the tube.
Well, the replacement is coming this afternoon, so I will see what it is like. Maybe that this particular TV is a bit crappy in this respect...
EDIT 4 at top...
being as you have had this for such a short period of time i would say get it changed now for an entirely different tv.
Is there anything you would recommend I get it changed to within the £700 price range?
Loads of TVs have this problem including my Sony. Its not the tube, it poor quality electronics/shielding in the back of the set.
So, is it a waste of time me changing it? The TV I would change to is another £150... I don't want to pay that out if it is going to be a waste of time...
change it - the tv you have is no good.
whilst i agree loads of tvs have this problem, it doesnt mean you should have to put up with it.
i would clarify with your supplier what the situation will be if you are unhappy with the new one though - you want to be clear that if the new tv is faulty you can have a complete refund before you go spending another £150.
d
EDIT 3: 14/09 The repairman just been. Thought I was going to have some difficulty. Showed him Sky 1 whilst wrestling was on, and the Sky One logo was streaking to the right, but it was barely noticable. However, the repairman instantly said, "oh I see the problem!". Also there was another problem, which he said is a shadow on the tube! He is going to phone back shortly and arrange a replacement TV. But he said that this problem is very common on CRT TV's (which looking just on these forums it is), and that when we get the replacement, we may have the same problem... :( Not sure what I think of that...but at least they are willing to change it. He was only here about 3 mins...
EDIT 2: The problem doesn't seem to happen if I use S-Video output from my DVD player. Only when using scart. Does this indicate anything to anyone?
EDIT: Photos of same problem can be found here...
Ghosting / Smearing (http://www.avforums.com/forums/showthread.php?threadid=46887&highlight=samsung)
Got a Samsung WS-32V54NS TV. A slight problem I have with it, is that when there is a dark back ground, i.e. black, with white in the foreground, the white seems to smear or ghost to the right of the picture slightly.
The same happens on credits at beginning and ends of programmes and films. Notably on Were were Soldiers, when there is a shot of the moon, there is a haze coming of the moon again going to the right.
I am not sure what settings can correct this, or even if it can be corrected. Can anyone please offer some advice?
Cheers...
Answers:
I presume the problem is when playing DVD's? Are you watching using RGB or Svideo? If not, composite will give problems similar to what you have described...
Answers:
Also check your contrast and brightness levels. :)
Answers:
I watching on DVD and it is RGB Scart. It also happens with Sky, but is less noticeable Sky, is also connected via scart, but not RGB.
The smearing effect is very much like a "commet tail"...
Answers:
Anyone?
Answers:
Try switching off any image processing (if your TV has any, that is ).
Answers:
The only image processing I can see is digital NR, and that is already switched off.
Also, the Brightness and Contrast are all below 50%.
Answers:
This is something that has happened on CRTs for years. Latterly, the situation has improved hugely, and, from seeing your photos, I'd suggest that the TV, probably the tube, is at fault. If it's under warranty, I'd get it seen to. If it isn't - then the repair may warrant a new tube - which is an expensive component.
Answers:
I have only had the TV for 1 week. So I would get them to replace the TV rather than repair it. What you are saying though, is that generally, a TV shouldn't do this?
Also, which photos are you refering to?
EDIT I have notice also, that on widescreen films the black bars at the top tend to bow slightly downward at the edge of the screen. Would this be related?
Answers:
Seems this guy is having the exact same problem...he also has got some photos...
http://www.avforums.com/forums/showthread.php?threadid=46887&highlight=samsung
Answers:
have you tried the old "disconnect pin 19 on the scart" trick (I'm pretty sure its pin 19, on the plug going into the telly). It could be that, but then again it might not....
Answers:
I have also heard that disconneting pin 21 may help. I butchered a scart cable trying to disconnect the wires from in 19 and 21 last night, but I think I buggered it up, as the picture bagan rolling after I did this.
Maybe I will try it on another lead. Do you know what pin 21 does?
Also, I may try a new scart lead, as the ones I am using are just the £5 cheap black plastic type...
Answers:
Okay, I put in the new scart cable last night. And now the colours are a lot more vivid, and the blacks are darker etc. I also dropped the brightness from 50 to 40. And I dropped the contrast from 50 to 45.
Now the ghosting of text has more or less dissapeared. However I used the THX setup from the R2 T2 UE disc. From this I needed to raise the brightness and contrast again. Once I did this the ghosting reapeared. So it seems that it is partially cured by the better lead...but also the brightness needed to be lowered.
This still leaves me with the impression that the TV is screwing around. So my question at the moment is; is it normal for TV's to ghost / smear is the brightness is not low enough? (And I am not talking about 75% or 90% brightness here, but is seems just 50% is too high and causes ghosting). Is there a problem here, or is it just normal?
Answers:
Take it Back!!!!
I had all sorts of Brightness problems with my Old Panny. And I have this exact effect on my Hitachi which is out of warranty.
Answers:
Okay. I think I will get this sorted this weekend then. Should I expect any arguments from the store? (generally they are very good. But I would like to be prepaired...)
Answers:
Well I have got a engineer coming out tomorrow to have a look at this. But in the meantime I have noticed a few other things...
When I put Sky on AV1 (RGB) with the new scart lead, I do not get the problem. Even with a black back ground and bright white text. However the problem does appear if I turn the Brightness all the way up to 75% or +. But even at 55% - there isn't a noticable problem.
Also, on the DVD's there is a line that appears much like this ) on the right hand side of the screen. It isn't a distint line, but more so a pixilated version of what is underneath it. On some DVD movies it is not noticable, on others it is very distinct. However this does not at all apparent on Sky when plugged into the same AV1 port using the same lead.
The DVD player I have is a cheapy Cyberhome. I didn't have problem with it on my old Panasonic TV, but then that TV was about 4 - 5 years old, and the picture was nowhere near as sharp as the Samsung I have now...
So perhaps it is the DVD Player afterall. I will see if I can borrow my Mums or my Brothers DVD Player tonight to see what happens. But other than that...can anyone else think of something I may have missed?
Cheers...
Answers:
.
Answers:
similar hapens on my parents old Mitsubishi TV. It doesnt on my sony, so probably something to do with the quality of the tube.
Answers:
Well, the replacement is coming this afternoon, so I will see what it is like. Maybe that this particular TV is a bit crappy in this respect...
Answers:
EDIT 4 at top...
Answers:
being as you have had this for such a short period of time i would say get it changed now for an entirely different tv.
Answers:
Is there anything you would recommend I get it changed to within the £700 price range?
Answers:
Loads of TVs have this problem including my Sony. Its not the tube, it poor quality electronics/shielding in the back of the set.
Answers:
So, is it a waste of time me changing it? The TV I would change to is another £150... I don't want to pay that out if it is going to be a waste of time...
Answers:
change it - the tv you have is no good.
whilst i agree loads of tvs have this problem, it doesnt mean you should have to put up with it.
i would clarify with your supplier what the situation will be if you are unhappy with the new one though - you want to be clear that if the new tv is faulty you can have a complete refund before you go spending another £150.
d
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