Question:
Can anyone tell me what kind of money is involved in "clinical negligence case". I had a part-timer who was supposed to be under supervision,and while I was gone has given a lady an eyebrow wax!. The lady's eye was all swollen, and broken the skin. I offered everything to the lady but to no avail,she wants me to make her an offer or go to court. I would rather settle out of court but just dont know how much to offer.Any advise is useful?. I have been told by another party to deny knowledge of this, but that would damage my rep, I have kept up to date on how the lady is(best way lol). What would be the right amount ?. And also if anyone is kind enough to answer, what would be too much?.If it gets to rediculous money I would then tell her to take it to court lol.Eagerly awaiting a reply:)
Sorry, amber, I really have no idea how much you should offer. The only advice I can give is to do a search online and see if you can come up with anything.
It's ridiculous that this is what we have to contend with these days!
Oh dear, I personally would get legal advice...as this is a suing nation unfortunatley...
Best of luck
Lx
Hi Amber
If she asked you to settle out of court I think she's trying it on with you, and maybe has no intention of going to court, but would still like to see how much she can get from you.
You can only settle out of court via your and her solicitors and by signing a legal document that says the case is settled - otherwise she could take your offer and then demand more (in or out of court).
Most governing bodies/trade associations (ICHT, GCP, etc) will help guide you through the entire problem from start to finish and many offer free legal advice. The best thing you can do is tell her if she really feels she must get compensation, then do it through solicitors (by the time she gets round to this all visible evidence may be gone - making it it much harder to sue). Then, if it goes further, let your trade association and insurance handle this. Please follow their advice. In fact, most insurance policies say you must inform the insurance company of any possible claims as soon as possible anyway.
Good luck and best wishes,
Oliver
I can't tell you how much but I'd definitely get advice. How much would you want if someone did it to you? I think I'd be really p****d. Bad enough when you go and they remove too much!
Unfortunately, as you know, and I have to admire you being so honest in this, it is the salon's responsibility.
I wouldn't risk the 'trying it on'. This is a common way of dealing with a problem. You often find people settling over insurance claims. Save you the threat of increased insurance payments too. Plus whilst it may take a long time to go court, it would be in the small claims so not expensive for her, she could ask for the costs, she might be entitled to further damages, you would without a doubt lose and there could be a lot of adverse publicity in the local paper. However, getting legal advice doesn't mean it goes in the paper and it would be good to know where you stand and what she can actually claim for as it is a personal injury. Your insurance might not pay up if employee was unsupervised either.
If the woman had any sense there's photos of the damage. If she hasn't photos, everyone's seen it and she's explained what happened so you are looking at damage limitation. The best thing is that she says an inexperienced employee did this but the salon was really good and so on. Try to get some positive benefit out of it as well as damage limitation. In return for her compensation you can make stipulations on how the matter is dealt with in public. Get her to sign a 'statment' just in case you hear she says different.
Hi Amber
I'm sorry to hear of your situation it must be very worrying & upsetting for you.I'm afraid I would be very cross as well if I was left with someone who was supposed to be supervised & that happened to me. Sweetheart are you insured? can you seek advice from your insurers.
Hope you manage to find an a soloution to this, Sending you big hugs cos I thi k you need one[sm=hug.gif]
Love & hugs Maria xxx
Answers:
Sorry, amber, I really have no idea how much you should offer. The only advice I can give is to do a search online and see if you can come up with anything.
It's ridiculous that this is what we have to contend with these days!
Answers:
Oh dear, I personally would get legal advice...as this is a suing nation unfortunatley...
Best of luck
Lx
Answers:
Hi Amber
If she asked you to settle out of court I think she's trying it on with you, and maybe has no intention of going to court, but would still like to see how much she can get from you.
You can only settle out of court via your and her solicitors and by signing a legal document that says the case is settled - otherwise she could take your offer and then demand more (in or out of court).
Most governing bodies/trade associations (ICHT, GCP, etc) will help guide you through the entire problem from start to finish and many offer free legal advice. The best thing you can do is tell her if she really feels she must get compensation, then do it through solicitors (by the time she gets round to this all visible evidence may be gone - making it it much harder to sue). Then, if it goes further, let your trade association and insurance handle this. Please follow their advice. In fact, most insurance policies say you must inform the insurance company of any possible claims as soon as possible anyway.
Good luck and best wishes,
Oliver
Answers:
I can't tell you how much but I'd definitely get advice. How much would you want if someone did it to you? I think I'd be really p****d. Bad enough when you go and they remove too much!
Unfortunately, as you know, and I have to admire you being so honest in this, it is the salon's responsibility.
I wouldn't risk the 'trying it on'. This is a common way of dealing with a problem. You often find people settling over insurance claims. Save you the threat of increased insurance payments too. Plus whilst it may take a long time to go court, it would be in the small claims so not expensive for her, she could ask for the costs, she might be entitled to further damages, you would without a doubt lose and there could be a lot of adverse publicity in the local paper. However, getting legal advice doesn't mean it goes in the paper and it would be good to know where you stand and what she can actually claim for as it is a personal injury. Your insurance might not pay up if employee was unsupervised either.
If the woman had any sense there's photos of the damage. If she hasn't photos, everyone's seen it and she's explained what happened so you are looking at damage limitation. The best thing is that she says an inexperienced employee did this but the salon was really good and so on. Try to get some positive benefit out of it as well as damage limitation. In return for her compensation you can make stipulations on how the matter is dealt with in public. Get her to sign a 'statment' just in case you hear she says different.
Answers:
Hi Amber
I'm sorry to hear of your situation it must be very worrying & upsetting for you.I'm afraid I would be very cross as well if I was left with someone who was supposed to be supervised & that happened to me. Sweetheart are you insured? can you seek advice from your insurers.
Hope you manage to find an a soloution to this, Sending you big hugs cos I thi k you need one[sm=hug.gif]
Love & hugs Maria xxx
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