Question:
I ordered some essential oils from a well known internet supplier in November. In December I received the majority of the order except for 1 item. I kept this item on order and I'm still awaiting delivery. The company took the money in November. I've sent 2 or 3 e:mails, but they have not got back to me. When I try to phone I just get connected to the fax machine.
Any ideas? - the money isn't the issue - just £3 or so, rather the principle of the thing
Thanks
Sonia
Hi Sonia
I've this is happen before, and have done just like you did, e'mailed them but to no avail.
so l put my comments in writing (snail mail), keeping a copy and within a week l had my item, with an apology.
It's worth a try.
:)
Any ideas? - the money isn't the issue - just £3 or so, rather the principle of the thing
Thanks
Sonia
Answers:
Hi Sonia
I've this is happen before, and have done just like you did, e'mailed them but to no avail.
so l put my comments in writing (snail mail), keeping a copy and within a week l had my item, with an apology.
It's worth a try.
:)
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