Question:
Next Rant
I am :mad: ! Its the first time I've ordered from Next online and I would like to say never again, although I know I will :rolleyes:. Firstly, the clothes I ordered were left hanging from my hanging baskets in full view of my road, they didn't even attempt to ring/knock as MR C was in all day working from home & only discovered them when he went outside to water aforementioned hanging baskets. Secondly they have sent the wrong size for one of the pairs of trousers. Finally when I got home last night I found a rather sorry looking catalogue, which to be honest doesn't bother me that much, what does bother me was that the letter with my customer details on was on the floor outside my front door with it, surely they could have just put it through the letter box.
:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:
Sounds like you have a really bad courier rather than it being Next's fault (except for the wrong sized trousers) I have been ordering from Next for years and have never had a problem
Ring them up & complain!!
What Lolly said, it's the courier. Definately complain!
Yes, you want to definitely complain. I have been ordering from Next for years and my couriers that I have had, wouldn't dream of leaving items hanging outside! :eek: I am really shocked that this happened. And when they deliver the catalogue, they always knock at the door and put the envelope through the letterbox and leave the catalogue on the step outside. Your courier wants sacked for that!
Its definitely your courier - all companies have glitches - but your courier appears to be the main problem - complain!
My La Redoute courier is useless my catalogue always ends up at the wrong address , or soaking wet on the step, he knocks for five seconds and disappers and he has even left stuff in a flower tub which I didn't notice for two days :mad:
I am :mad: ! Its the first time I've ordered from Next online and I would like to say never again, although I know I will :rolleyes:. Firstly, the clothes I ordered were left hanging from my hanging baskets in full view of my road, they didn't even attempt to ring/knock as MR C was in all day working from home & only discovered them when he went outside to water aforementioned hanging baskets. Secondly they have sent the wrong size for one of the pairs of trousers. Finally when I got home last night I found a rather sorry looking catalogue, which to be honest doesn't bother me that much, what does bother me was that the letter with my customer details on was on the floor outside my front door with it, surely they could have just put it through the letter box.
:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:
Answers:
Sounds like you have a really bad courier rather than it being Next's fault (except for the wrong sized trousers) I have been ordering from Next for years and have never had a problem
Ring them up & complain!!
Answers:
What Lolly said, it's the courier. Definately complain!
Answers:
Yes, you want to definitely complain. I have been ordering from Next for years and my couriers that I have had, wouldn't dream of leaving items hanging outside! :eek: I am really shocked that this happened. And when they deliver the catalogue, they always knock at the door and put the envelope through the letterbox and leave the catalogue on the step outside. Your courier wants sacked for that!
Answers:
Its definitely your courier - all companies have glitches - but your courier appears to be the main problem - complain!
My La Redoute courier is useless my catalogue always ends up at the wrong address , or soaking wet on the step, he knocks for five seconds and disappers and he has even left stuff in a flower tub which I didn't notice for two days :mad:
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